Terms & Conditions

1 Definitions

In these Terms & Conditions, the following terms carry the meanings assigned to them below. Where the context permits, references to the singular shall include the plural and vice versa.

• "7f7f" / "the Platform" / "we" / "us" / "our" — refers to the online gaming platform operated under the domain https://7f7f.asia and its affiliated operating entities.
• "Player" / "you" / "your" — refers to any individual who has registered a player account with 7f7f and uses the platform's services.
• "Account" — the personal account opened in your name upon successful registration on the 7f7f platform.
• "Services" — all gaming, betting, lottery, live casino, sports wagering, and ancillary services made available by 7f7f through the platform.
• "Balance" / "Wallet" — the funds held in your 7f7f account denominated in Indonesian Rupiah (IDR / Rp).
• "Bonus Funds" — any promotional credits, cashback amounts, free spins equivalents, or other non-cash incentives credited to your account subject to wagering requirements.
• "KYC" — Know Your Customer verification procedures, including the submission of identity documents (KTP), address proof, and selfie verification as required by 7f7f's compliance team.
• "Game Provider" — any licensed third-party software studio whose games are made available on the 7f7f platform, including but not limited to Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Ezugi, and Spribe.
• "Prohibited Jurisdiction" — any country, territory, or region in which access to online gaming is restricted or prohibited by applicable law.
• "Irregular Activity" — any behavior that 7f7f, in its reasonable judgment, considers to constitute fraud, bonus abuse, collusion, money laundering, or exploitation of software errors.

2 Eligibility

Access to and use of 7f7f's services is strictly conditional on meeting all of the following eligibility requirements:

1. You must be a resident of Indonesia and at least 21 years of age at the time of registration and at all times during your use of the platform.
2. You must have the legal capacity to enter into a binding agreement under the laws applicable to you.
3. You must not be an employee, director, contractor, or close family member of an employee or director of 7f7f or any of its affiliated entities or Game Providers.
4. You must not be accessing the platform from a Prohibited Jurisdiction.
5. You must not have been previously excluded, suspended, or banned from the 7f7f platform or any affiliated platform operated by 7f7f's parent or sister entities.
6. You must not be acting on behalf of a third party or using funds that do not belong to you for the purpose of wagering.

7f7f reserves the right to request documentary evidence of eligibility at any time and to suspend access pending verification. Providing false information in connection with an eligibility declaration constitutes a material breach of these Terms & Conditions.

3 Account Registration

3.1 Single Account Policy

Each player is permitted to hold one (1) registered account on the 7f7f platform. Opening duplicate accounts — whether under the same name, address, device, IP address, or payment method — is strictly prohibited. If duplicate accounts are identified, 7f7f reserves the right to close all associated accounts, void any pending withdrawals, and forfeit any bonus balances without prior notice.

3.2 Accuracy of Information

You are required to provide accurate, complete, and truthful information during the registration process, including your full legal name, date of birth, residential address, national identification number (KTP), and valid contact details. You must notify 7f7f promptly if any of this information changes after registration by contacting our support team.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. 7f7f will never contact you to request your password via any channel. Any activity conducted through your account while your credentials are in use is deemed to have been authorized by you. If you suspect unauthorized access to your account, you must notify 7f7f's support team immediately via live chat or email at [email protected].

3.4 Account Currency

All 7f7f accounts are denominated in Indonesian Rupiah (IDR / Rp). Deposits and withdrawals are processed exclusively in IDR. No currency conversion is provided or implied by the platform.

4 KYC Verification

In order to comply with international anti-money laundering standards and to protect the security of the platform and its players, 7f7f requires identity verification (Know Your Customer, or KYC) for all accounts before the first withdrawal is processed. KYC may also be triggered at any time by an increase in account activity, a request for a large withdrawal, or a compliance review.

4.1 Required Documentation

• Government-Issued Photo ID: A clear, unobstructed photograph of your Indonesian National Identity Card (KTP — Kartu Tanda Penduduk). All printed information must be legible.
• Proof of Address: A recent utility bill, bank statement, or official government correspondence issued within the last three (3) months, confirming your registered residential address.
• Selfie Verification: A clear photograph of you holding your KTP next to your face, confirming you are the document holder.
• Payment Method Verification: Where required, confirmation that the payment method used for deposits is owned and operated by you (e.g., a screenshot of your banking app showing your name and account number).

4.2 Processing Timeline

7f7f's compliance team aims to process KYC submissions within two (2) to six (6) business hours during standard operating hours (08:00 – 22:00 WIB, Monday to Friday). Submissions received outside these hours, or during Indonesian public holidays, will be reviewed on the next available business day and may take up to twenty-four (24) hours.

4.3 Consequences of Failed Verification

If you fail to provide satisfactory verification documentation within fourteen (14) days of being requested to do so, 7f7f reserves the right to suspend your account and withhold any pending withdrawals pending resolution. Accounts that cannot be verified within thirty (30) days may be closed, with any genuine deposited balance (net of bonuses received) returned to the originating payment method subject to satisfactory identification being provided.

5 Deposits & Withdrawals

5.1 Accepted Payment Methods

7f7f currently supports the following deposit and withdrawal methods for Indonesian players: BCA, B RI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, Bank Permata, OVO, DANA, GoPay, ShopeePay, and LinkAja. All transactions are processed in Indonesian Rupiah (IDR / Rp).

5.2 Deposit Conditions

• Minimum deposit amount: Rp 50.000 per transaction.
• Deposits must originate from a payment account registered in your own name. Third-party deposits are strictly prohibited.
• Deposits are generally credited to your 7f7f account within minutes of successful bank confirmation. Processing times may vary during peak periods or Indonesian public holidays.
• 7f7f does not charge deposit fees; however, your bank or e-wallet provider may apply its own transaction charges, for which 7f7f bears no responsibility.
• 7f7f reserves the right to return a deposit and request an alternative payment method if the originating account cannot be verified as belonging to the registered player.

5.3 Withdrawal Conditions

• Minimum withdrawal amount: Rp 100.000 per transaction.
• Withdrawals will only be processed to a payment account registered in your own name and matching the details on your verified KYC record.
• KYC verification must be completed before your first withdrawal is released. Subsequent withdrawals may be subject to additional verification at 7f7f's discretion.
• Standard withdrawal processing time is fifteen (15) minutes to two (2) hours during Indonesian banking hours (08:00 – 22:00 WIB). Requests submitted outside banking hours will be processed on the next available banking day.
• 7f7f does not charge withdrawal fees. Any charges imposed by your bank or e-wallet provider are your sole responsibility.
• Withdrawals may be delayed or withheld pending the outcome of a security review, KYC verification, or investigation into Irregular Activity.

5.4 Returned and Failed Transactions

In the event that a deposit or withdrawal transaction fails or is returned by the receiving institution, 7f7f will credit or debit your account accordingly and notify you via your registered email address. 7f7f accepts no liability for delays caused by third-party financial institutions, system outages, or incorrect payment details provided by the player.

6 Bonuses & Promotions

6.1 General Bonus Terms

All bonuses, free spins, cashback awards, and promotional credits offered by 7f7f are subject to wagering requirements and any specific terms published alongside the individual promotion. In the event of a conflict between a specific promotion's terms and these general Terms & Conditions, the specific promotion terms shall prevail for that promotion only.

6.2 Wagering Requirements

• Unless stated otherwise in the specific promotion terms, bonus funds must be wagered a minimum of 30 times (30x) the bonus amount before any winnings derived from bonus funds may be withdrawn as real-money funds.
• Wagering contributions vary by game type. Slots typically contribute 100% toward wagering requirements; live casino table games may contribute a lower percentage. Specific contribution rates are published on the Promotions page.
• Bets placed using bonus funds that exceed the maximum permitted bet size (as stated in individual promotion terms) will not count toward wagering requirements and may result in bonus forfeiture.
• Wagering requirement deadlines apply from the time of bonus credit. Any unmet wagering requirements will result in automatic expiry of the bonus balance upon deadline.

6.3 Bonus Abuse

7f7f employs automated and manual systems to detect bonus abuse, which includes but is not limited to: opening multiple accounts to claim bonuses more than once, placing low-risk bets designed to meet wagering requirements without genuine risk, hedging bets across markets to guarantee a wagering-clearing profit, or coordinating with other players to systematically exploit promotional offers. Where bonus abuse is identified, 7f7f reserves the right to void all bonus-derived winnings, suspend the account, and report the activity to relevant fraud-prevention bodies.

6.4 VIP and Loyalty Program

7f7f operates a six-tier VIP loyalty program — Bronze, Silver, Gold, Platinum, Diamond, and Black Diamond. Tier advancement is based on cumulative wagering volume over rolling calendar periods. Benefits associated with each tier, including cashback rates, withdrawal priority, and personal account manager access, are published transparently on the platform. 7f7f reserves the right to adjust tier thresholds and benefits with thirty (30) days' notice to affected members.

6.5 Amendment and Withdrawal of Promotions

7f7f reserves the right to modify, suspend, or permanently withdraw any promotion or bonus offer at any time without prior notice, except where a player has already accepted and commenced a promotion in good faith, in which case the terms in force at the time of acceptance will continue to apply to that player's participation in that specific promotion.

7 Game Rules & Conduct

7.1 Third-Party Game Providers

All casino games available on 7f7f are supplied by licensed third-party Game Providers whose software is subject to independent certification for fairness and randomness. 7f7f acts as a distributor of these games and is not the manufacturer or primary operator of the game software itself. Each Game Provider's specific game rules apply in addition to these Terms & Conditions.

7.2 Accepted Bet Types

7f7f's sportsbook accepts wagers on a wide range of sporting events, including but not limited to: football (BRI Liga 1, EPL, La Liga, Serie A, Bundesliga, UEFA Champions League, AFF Cup, FIFA World Cup qualifiers), badminton, basketball, volleyball, MotoGP (including the Mandalika circuit), and e-sports (MPL Mobile Legends, PUBG Mobile, Free Fire). Asian handicap markets, including voor bola (handicap spread betting on football), are available. Togel (Indonesia's traditional numbers lottery) draws from Singapore, Hong Kong, and Sydney are also offered as a separate product vertical.

7.3 Prohibited Conduct

The following activities are strictly prohibited on the 7f7f platform and will result in immediate account suspension and forfeiture of all balances:

• Use of automated betting software, bots, scripts, or any program that interacts with the platform without direct human input.
• Exploiting software errors, game glitches, or pricing anomalies to generate systematic profit.
• Collusion with other players to influence game outcomes or to generate artificial wagering volume.
• Placing bets on events whose outcome is already known to the bettor at the time of placement (including insider information).
• Any form of match-fixing, spot-fixing, or corruption relating to sporting events offered on the platform.
• Attempting to launder funds through the platform, including making deposits with no genuine gaming intent.

7.4 Malfunction Policy

In the event of a game or system malfunction — including software errors, connection failures, or data feed disruptions — 7f7f reserves the right to void affected bets and return staked amounts to player accounts. Winnings generated as a direct result of a technical malfunction are not valid and will not be paid. 7f7f will communicate any such voiding decision to affected players via their registered email address.

8 Responsible Gaming

7f7f is committed to promoting responsible gaming and preventing gambling-related harm. We provide a range of player protection tools accessible through your account settings at any time:

• Deposit Limits: Set daily, weekly, or monthly deposit caps to control your spending. Limit reductions take effect immediately; limit increases are subject to a twenty-four (24) hour cooling-off period.
• Session Time Reminders: Configure on-screen notifications at intervals of your choosing to monitor time spent on the platform.
• Reality Checks: Periodic pop-up notifications displaying your net session profit/loss and time elapsed, helping you make informed decisions about continuing play.
• Self-Exclusion: Request a temporary exclusion period (24 hours, 7 days, 30 days, 90 days, or 12 months) or a permanent self-exclusion. Permanent self-exclusion requests are irreversible. During any exclusion period, your account will be inaccessible and you will receive no marketing communications.
• Account Cooling-Off: A short-term break option of 24 to 72 hours, after which your account automatically reactivates.

Players who feel that gambling is negatively impacting their wellbeing are encouraged to visit the Responsible Gaming page for detailed guidance and links to professional support resources. You may also contact our support team directly at [email protected] to activate any protective measure immediately.

9 Intellectual Property

All content on the 7f7f platform — including but not limited to the website design, layout, graphics, logos, text, software, game interfaces, and data compilations — is the intellectual property of 7f7f or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the platform solely for personal, non-commercial gaming purposes in accordance with these Terms & Conditions. You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from the 7f7f platform without the prior written consent of 7f7f.

Game content, RNG software, and game logic provided by third-party Game Providers remain the intellectual property of those providers and are governed by their respective licensing arrangements with 7f7f. 7f7f does not grant you any rights in relation to third-party game intellectual property beyond your right to play those games on the platform.

10 Privacy & Data

7f7f collects, processes, and stores personal data in accordance with its Privacy Policy, which forms an integral part of these Terms & Conditions and is incorporated herein by reference. By registering an account with 7f7f, you acknowledge that you have read and understood the Privacy Policy and consent to the processing of your personal data as described therein.

Key data practices include:

• Personal data collected during registration and KYC is used solely for account management, identity verification, fraud prevention, and legal compliance.
• Transaction data is retained for a minimum of five (5) years in accordance with applicable anti-money laundering record-keeping obligations.
• 7f7f does not sell personal data to third parties. Data may be shared with licensed Game Providers and payment processors solely to the extent necessary to provide the services.
• You have the right to request access to, correction of, or deletion of your personal data, subject to 7f7f's legal obligations to retain certain records.

11 Limitation of Liability

To the maximum extent permitted by applicable law, 7f7f and its directors, officers, employees, affiliates, agents, contractors, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the 7f7f platform or its services.

Without limiting the foregoing, 7f7f shall not be liable for:

• Loss of winnings or profits resulting from system outages, connectivity failures, or third-party service disruptions beyond 7f7f's reasonable control.
• Losses arising from unauthorized access to your account where you have failed to maintain the security of your credentials.
• Losses attributable to game malfunctions that are caused by or within the sole control of a third-party Game Provider.
• Any tax liabilities arising in connection with your winnings or gaming activity. You are solely responsible for determining and discharging any tax obligations applicable to you under Indonesian law or the law of any other jurisdiction.
• Interruptions to service during scheduled or emergency maintenance windows, notice of which will be provided where reasonably practicable.

Nothing in these Terms & Conditions shall operate to exclude or limit 7f7f's liability for fraud, willful misconduct, or any other liability that cannot be excluded by law.

12 Termination

12.1 Termination by the Player

You may close your account at any time by contacting 7f7f's customer support team via live chat or email. Upon closure, any real-money balance remaining in your account (net of bonus funds subject to incomplete wagering requirements) will be returned to your verified payment method within five (5) business days, provided all outstanding KYC requirements have been satisfied.

12.2 Termination by 7f7f

7f7f reserves the right to suspend or permanently close any player account at its sole discretion, including — but not limited to — in the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Failure to complete KYC verification within the prescribed timeframe.
• Suspected or confirmed Irregular Activity, fraud, money laundering, or prohibited conduct.
• Discovery that the account holder does not meet the eligibility criteria set out in Section 2.
• Compliance with a legal obligation, court order, or regulatory direction.

Where an account is closed by 7f7f due to a material breach of these Terms & Conditions, any balance in the account may be forfeited at 7f7f's discretion. Where closure is for administrative or compliance reasons unrelated to player misconduct, any genuine deposited balance will be returned in accordance with our standard withdrawal procedures.

13 Governing Law

These Terms & Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the jurisdiction in which 7f7f holds its operating license.

For players accessing the platform from Indonesia, you acknowledge that online gaming is subject to regulatory restrictions under Indonesian law. By using the 7f7f platform, you confirm that you are accessing the services on a personal basis and take full responsibility for ensuring your access and use is lawful under the laws applicable to you in your jurisdiction of residence.

Any dispute arising between you and 7f7f that cannot be resolved through our internal complaints procedure shall be referred to binding arbitration under the rules of a mutually agreed international arbitration body. The language of arbitration shall be English.

14 Amendments

7f7f reserves the right to amend these Terms & Conditions at any time. Where amendments are material — meaning they significantly affect player rights or obligations — 7f7f will provide at least seven (7) days' advance notice via a prominently displayed notice on the platform and/or an email to your registered address.

Non-material amendments (such as typographical corrections, clarifications, or updates to payment method lists) may take effect immediately upon publication. The date of the most recent revision is displayed at the top of this page.

Your continued use of the 7f7f platform after any amendment has taken effect constitutes your acceptance of the revised Terms & Conditions. If you do not agree to any amendment, you must cease using the platform and may request account closure in accordance with Section 12.1.

15 Contact Us

If you have any questions regarding these Terms & Conditions, require clarification on any provision, or wish to submit a formal complaint, please contact the 7f7f support team through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the platform interface.
• Email: [email protected] — responses within 24 hours on business days.
• WhatsApp: Available 09:00 – 23:00 WIB daily.

Our native Indonesian-speaking support agents are available during all operating hours and are equipped to assist with account queries, payment issues, KYC guidance, and any concerns relating to responsible gaming or these Terms & Conditions.